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800 jobs lost as Virgin Media shut Swansea call centre

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VIRGIN MEDIA have confirmed that their Swansea call centre will close, with nearly 800 jobs set to be lost. The telecommunications company will close the site by the autumn of next year, as they reduce their eight UK customer service bases to four as they centralise in Manchester in a three year, £40 million scheme.

The Llansamet branch currently supports 772 jobs, of which 552 are staff positions, and 220 are subcontractors of the company Sitel.

Virgin have said that 470 customer operations roles will transfer sites, most to the revamped Manchester site, whilst Sitel staff will move to the new facility in Glasgow.

Chief Executive of Virgin Media Tom Mockridge said: “Last year Virgin Media began a three year property investment programme to create fewer, higher quality work places to better support our people, our business and growing customer base.

“As a result we plan to invest an additional £40 million over the next three years to refurbish key sites and acquire new alternative sites. As part of this we intend to create four regional customer operations hubs while increasing the flexibility of our customer services resources.

“As a consequence, we have proposed the customer operations roles currently based at our Swansea site will transfer to either one of our partners or to a soon to be refurbished site at Wythenshawe near Manchester.

“The majority of the remaining roles will relocate to alternative sites across the UK. This means that our site in Swansea will close by the autumn of 2019.

“We are now working with and supporting all employees who have been asked to relocate, who may be in a role at risk of redundancy or who may wish to take another role with Virgin Media or one of our partners.”

Leader of Swansea council Rob Stewart said that Virgin Media: “owes the people of Swansea a debt and therefore a legacy.

“We believe that Virgin and their contractor Sitel have a bright future in Swansea. But if we cannot get this decision overturned we will use a team Swansea approach bringing together Jobcentre Plus and our major employers such as TUi and Admiral to explore all local redeployment opportunities that are available.”

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Business

The Range’s Swansea Store Shortlisted for ‘Best Christmas Display’

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Christmas has arrived early for The Range stores in Wales, boasting gigantic displays of all-things festive! The Range is well known for going all out during the Christmas season to create a fun and magical experience full of trees, lights, decorations and much more for their customers to enjoy and this year is no exception. The Range in Swansea surpassed expectations with a display so great, it’s left them shortlisted for ‘Best Christmas Display’ out of all The Range’s 182 stores.

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Local coronavirus restrictions imposed to control outbreaks in South Wales

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Coronavirus laws are being tightened in four more Welsh authorities – Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport – following a sharp rise in cases, Health Minister Vaughan Gething today announced.

The new measures will come into force at 6pm on Tuesday 22 September 2020, to protect people’s health and control the spread of the virus in the four local authority areas.

The new restrictions will apply to everyone living in Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport:

People will not be allowed to enter or leave these areas without a reasonable excuse, such as travel for work or education;
People will only be able to meet people they don’t live with outdoors for the time being. They will not be able to form, or be in, extended households;
All licensed premises will have to close at 11pm;
Everyone over 11 will be required to wear face coverings in indoor public areas – as is the case across Wales.
From 6pm on Tuesday 22 September, the requirement for all licensed premises to close at 11pm will also be extended to Caerphilly borough.

Health Minister, Vaughan Gething, said:

“Following the decision to place additional coronavirus restrictions in place in Caerphilly and Rhondda Cynon Taf, we have seen a worrying and rapid rise in cases in four other south Wales council areas – Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport.

“In many cases, this is linked to people socialising indoors without social distancing. We are seeing evidence of coronavirus spreading. We need to take action to control and, ultimately, reduce its spread and protect people’s health.

“It’s always a difficult decision to introduce restrictions but coronavirus has not gone away – it is still circulating in communities across Wales and, as we are seeing in parts of South Wales, small clusters can quickly cause real issues in local communities.

“We need everyone’s help to bring coronavirus under control. We need everyone to pull together and to follow the measures which are there to protect you and your loved ones.”

The restrictions are being introduced following a rapid increase in the number of confirmed cases in coronavirus, which have been linked to people meeting indoors, not following social distancing guidelines and returning from summer holidays overseas.

The Welsh Government will call an urgent meeting of all local authority, health board and police forces from Bridgend to the English border tomorrow to discuss the wider situation in South Wales and whether further measures are needed across the region to protect people’s health.

The new local restrictions measures will be kept under regular review. They will be enforced by local authorities and by the police.

Keep Wales safe by:

Always keeping your distance
Washing your hands regularly
Working from home wherever you can
Following any local restrictions
Following the rules about meeting people
Staying at home if you or anyone in your extended household has symptoms.

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Welsh legislation will restrict those travelling from hotspot areas

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MARK Drakeford, First Minister of Wales, has today announced legislation which will restrict those coming from coronavirus hotspot’s from travelling to Wales.

The Prime Minister, Boris Johnson has refused to impose rules which prohibit those from areas where the infection rate is high from entering low virus rate areas’s.

Mr Drakeford has made two requests to the Prime Minister requesting to impose rules which will mean those from high virus areas in England be prohibited from travelling to Wales, a request which has been denied by Mr Johnson.

The powers set by Mr Drakeford will come into force by the end of the week, unless Boris Johnson takes action sooner.

Speaking at the Plenary today, Mr Drakeford made the announcement, stating if Mr Johnson does not reply to his request by Friday then The Welsh Government will bring in legislation to restrict travel from those in English lockdown areas travelling to Wales.

Mr Drakeford said this was not a case of all those from England being restricted travel to Wales, just hotspot areas.

He said: “Evidence from public health professionals suggests coronavirus is moving from east to west across the UK and across Wales. As a general rule, it is concentrating in urban areas and then spreading to more sparsely populated areas as a result of people travelling.

“Much of Wales in now subject to local restriction measures because levels of the virus have risen and people living in those areas are not able to travel beyond their county boundary without a reasonable excuse. This is designed to prevent the spread of infection within Wales and to other areas of the UK.

“We are preparing to take this action to prevent people who live in areas where there are higher Covid infection rates across the UK from travelling to Wales and bringing the virus with them.

“I am determined to keep Wales safe.”

The legislation, which is understood to come into force Friday, October 16 at 6pm, will mean those travelling to Wales from areas of England which are classed as virus hotspot’s will be restricted.

The new legislation also restricts those travelling into Wales from high virus prevalence areas from Northern Ireland and Scotland.

The Leader of the Opposition in the Welsh Parliament – Paul Davies MS – has rounded on the First Minister over a ban on people entering Wales from England, and the Labour Party’s inability or unwillingness to publish comprehensive data proving that transmission rates are accelerating due to travel.

Mr Davies took the First Minister to task during Plenary today (October 14), and referred to a statement made by the leader of the Labour Party on September 23 when he said that the Welsh Government was not seeing any spikes at all in infection due to travel and tourism.

Mr Davies said that the people of Wales deserve to have sight of the data that underpins the Welsh Labour-led Government’s position on this matter, so that they can be confident that the Government’s actions are proportionate to the threat of the virus in their area.

Mr Davies also referred to a paper that accompanied the First Minister’s letter to the Prime Minister yesterday, a paper – that was not peer-reviewed – that confirms the data “…does not constitute definitive proof” in favour of a travel ban.

Mr Davies said: “The First Minister and his Government have acted rashly and without examining a range of other factors before a conclusion on whether to impose a travel ban or not is reached, while at the same time seemingly ignoring the fact that transmission rates in relation to travel had already peaked in August and September.

“It is incumbent on the First Minister to explain just why he has chosen to act in this way, and what supporting evidence he and his Ministers have seen to justify a ban and then publish it so it can be properly scrutinised.

“If he cannot or will not, then he must review and rescind this ban immediately.”

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