A NEW report published by funeral provider Dignity uncovers that Swansea crematorium is one of eight in Wales that offer time slots of 30 minutes or less.
The report also found that 43% of people in Wales who had organised a cremation funeral felt that the experience was like being on a conveyor belt, and 34% of mourners also said that they were not given enough time to properly say goodbye to their loved one at the crematorium.
This is despite the fact that the research showed that for most people having a private and uninterrupted moment to remember their loved one is the most important factor in a funeral service. In the UK today, 77% of funerals are cremations, meaning that this conveyor belt feeling is experienced by mourners at hundreds of thousands of funerals every year.
The research revealed that 44 of the UK’s 290 crematoria offer time slots of 30 minutes or less, which a significant majority (59%) of people in Wales believe is not long enough. Time slots at 20% of crematoria are 30 minutes or less and 37% offer less than 45 minutes. As well as Swansea, seven other crematoria in Wales offer a slot of 30 minutes or less: Bangor; Margam; Coychurch; Gwent; Aberystwyth; Llanelli and Wrexham.
The report ‘Cost, Quality, Seclusion and Time: What do UK consumers want from a cremation funeral?’ by leading research agency Trajectory also found that 65% of people in Wales said that cost wasn’t a consideration when arranging the cremation. Moreover, the research showed that the length of a service impacted on whether people felt they had received value for money, whereas the price they paid made no difference.
Dignity is today publishing a cremation comparison tool that will allow members of the public to identify the length of time slot their local crematorium offers, as well as other key factors such as the cost and capacity of a crematorium. All of Dignity’s own crematoria have a time slot of 45 minutes or more and the majority offer 60 minutes.
Simon Cox, Head of Insight, Dignity said: “Today’s findings should concern us all. The funeral service is a critical time for people who have lost a loved one. Whether it is a solemn occasion or a celebration it is essential that we have enough time to say goodbye.
“The fact that so many mourners felt rushed at the crematorium should give pause to everyone in the funeral industry. The sector is letting down a third of mourning families. In response to these findings we are calling on all crematoria to commit to a minimum 45 minute time slot for a funeral.”
Prof Douglas Davies Director for the Centre for Death and Life Studies at Durham University said: “At a time of unprecedented choice over many aspects of life this important research clearly maps many contemporary attitudes to funerals.
“In pinpointing the image of the ‘conveyor belt’ as a popular expression of how mourners can feel too processed at crematoria it brings statistical weight to my own observations of some thirty years ago that it was not actual machinery but that sense of being processed that made many unhappy.”
The report finds that many crematoria are not providing consumers with the service or information that they need to choose the right crematorium.
In particular, the report explains that the price per minute paid for a cremation is a better measure of value for most consumers than price alone. Carried out by leading research company Trajectory, the study involved a survey of 2,022 people who had organised a funeral, focus groups in London and Manchester, as well as interviews with industry bodies and funeral directors.
The research began in July 2017 and took a year to complete. The research concludes that consumers should use six key criteria in choosing the best crematorium for them:
Not seeing other mourners – enough time in the chapel and a period of time around the service;
Keeping the absolute cost within budget;
Value – aside from cost, making sure that the service delivers the desired experience of having sufficient time to remember a loved one;
Personalisation – such as music, or video facilities;
Making sure that all the people who want to attend can attend as well as finding a convenient date and time.
A new online crematorium comparison tool based on these six criteria has been published here: www.dignityfunerals.co.uk/
Report author, Tom Johnson, Trajectory, said: “This is the most rigorous study of cremations ever undertaken in the UK. The consumer voice comes across loud and clear; the thing that people most value at a cremation is the time to say goodbye to their loved ones and at the moment not enough crematoria are giving consumers what they want.
“We hope that the six criteria for crematoria we have identified will give consumers the information they need to make an informed choice when organising a cremation.”
The Range’s Swansea Store Shortlisted for ‘Best Christmas Display’
Christmas has arrived early for The Range stores in Wales, boasting gigantic displays of all-things festive! The Range is well known for going all out during the Christmas season to create a fun and magical experience full of trees, lights, decorations and much more for their customers to enjoy and this year is no exception. The Range in Swansea surpassed expectations with a display so great, it’s left them shortlisted for ‘Best Christmas Display’ out of all The Range’s 182 stores.
Local coronavirus restrictions imposed to control outbreaks in South Wales
Coronavirus laws are being tightened in four more Welsh authorities – Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport – following a sharp rise in cases, Health Minister Vaughan Gething today announced.
The new measures will come into force at 6pm on Tuesday 22 September 2020, to protect people’s health and control the spread of the virus in the four local authority areas.
The new restrictions will apply to everyone living in Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport:
People will not be allowed to enter or leave these areas without a reasonable excuse, such as travel for work or education;
People will only be able to meet people they don’t live with outdoors for the time being. They will not be able to form, or be in, extended households;
All licensed premises will have to close at 11pm;
Everyone over 11 will be required to wear face coverings in indoor public areas – as is the case across Wales.
From 6pm on Tuesday 22 September, the requirement for all licensed premises to close at 11pm will also be extended to Caerphilly borough.
Health Minister, Vaughan Gething, said:
“Following the decision to place additional coronavirus restrictions in place in Caerphilly and Rhondda Cynon Taf, we have seen a worrying and rapid rise in cases in four other south Wales council areas – Blaenau Gwent, Bridgend, Merthyr Tydfil and Newport.
“In many cases, this is linked to people socialising indoors without social distancing. We are seeing evidence of coronavirus spreading. We need to take action to control and, ultimately, reduce its spread and protect people’s health.
“It’s always a difficult decision to introduce restrictions but coronavirus has not gone away – it is still circulating in communities across Wales and, as we are seeing in parts of South Wales, small clusters can quickly cause real issues in local communities.
“We need everyone’s help to bring coronavirus under control. We need everyone to pull together and to follow the measures which are there to protect you and your loved ones.”
The restrictions are being introduced following a rapid increase in the number of confirmed cases in coronavirus, which have been linked to people meeting indoors, not following social distancing guidelines and returning from summer holidays overseas.
The Welsh Government will call an urgent meeting of all local authority, health board and police forces from Bridgend to the English border tomorrow to discuss the wider situation in South Wales and whether further measures are needed across the region to protect people’s health.
The new local restrictions measures will be kept under regular review. They will be enforced by local authorities and by the police.
Keep Wales safe by:
Always keeping your distance
Washing your hands regularly
Working from home wherever you can
Following any local restrictions
Following the rules about meeting people
Staying at home if you or anyone in your extended household has symptoms.
Welsh legislation will restrict those travelling from hotspot areas
MARK Drakeford, First Minister of Wales, has today announced legislation which will restrict those coming from coronavirus hotspot’s from travelling to Wales.
The Prime Minister, Boris Johnson has refused to impose rules which prohibit those from areas where the infection rate is high from entering low virus rate areas’s.
Mr Drakeford has made two requests to the Prime Minister requesting to impose rules which will mean those from high virus areas in England be prohibited from travelling to Wales, a request which has been denied by Mr Johnson.
The powers set by Mr Drakeford will come into force by the end of the week, unless Boris Johnson takes action sooner.
Speaking at the Plenary today, Mr Drakeford made the announcement, stating if Mr Johnson does not reply to his request by Friday then The Welsh Government will bring in legislation to restrict travel from those in English lockdown areas travelling to Wales.
Mr Drakeford said this was not a case of all those from England being restricted travel to Wales, just hotspot areas.
He said: “Evidence from public health professionals suggests coronavirus is moving from east to west across the UK and across Wales. As a general rule, it is concentrating in urban areas and then spreading to more sparsely populated areas as a result of people travelling.
“Much of Wales in now subject to local restriction measures because levels of the virus have risen and people living in those areas are not able to travel beyond their county boundary without a reasonable excuse. This is designed to prevent the spread of infection within Wales and to other areas of the UK.
“We are preparing to take this action to prevent people who live in areas where there are higher Covid infection rates across the UK from travelling to Wales and bringing the virus with them.
“I am determined to keep Wales safe.”
The legislation, which is understood to come into force Friday, October 16 at 6pm, will mean those travelling to Wales from areas of England which are classed as virus hotspot’s will be restricted.
The new legislation also restricts those travelling into Wales from high virus prevalence areas from Northern Ireland and Scotland.
The Leader of the Opposition in the Welsh Parliament – Paul Davies MS – has rounded on the First Minister over a ban on people entering Wales from England, and the Labour Party’s inability or unwillingness to publish comprehensive data proving that transmission rates are accelerating due to travel.
Mr Davies took the First Minister to task during Plenary today (October 14), and referred to a statement made by the leader of the Labour Party on September 23 when he said that the Welsh Government was not seeing any spikes at all in infection due to travel and tourism.
Mr Davies said that the people of Wales deserve to have sight of the data that underpins the Welsh Labour-led Government’s position on this matter, so that they can be confident that the Government’s actions are proportionate to the threat of the virus in their area.
Mr Davies also referred to a paper that accompanied the First Minister’s letter to the Prime Minister yesterday, a paper – that was not peer-reviewed – that confirms the data “…does not constitute definitive proof” in favour of a travel ban.
Mr Davies said: “The First Minister and his Government have acted rashly and without examining a range of other factors before a conclusion on whether to impose a travel ban or not is reached, while at the same time seemingly ignoring the fact that transmission rates in relation to travel had already peaked in August and September.
“It is incumbent on the First Minister to explain just why he has chosen to act in this way, and what supporting evidence he and his Ministers have seen to justify a ban and then publish it so it can be properly scrutinised.
“If he cannot or will not, then he must review and rescind this ban immediately.”
- The Range’s Swansea Store Shortlisted for ‘Best Christmas Display’
- Local coronavirus restrictions imposed to control outbreaks in South Wales
- Welsh legislation will restrict those travelling from hotspot areas
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